Refund Policy

What is the Refund Policy?

Generally refund policy is applicable within 10 days from the date of purchase and refund will happen through NEFT within 7 Days


If you have received a damaged item or it does not match the description provided by the Tamil Book Store, you can refund
it to the Tamil Book store and get a replacement within 10 days of delivery at no extra cost.

Please contact us with your replacement request within 10 days from the date of delivery of the product.
The Tamil Book store will be notified of the refund request. Once the Tamil Book store  accepts
the refund request, the item will be recalled and a replacement will be shipped to you.

What is the 30 Day Replacement Guarantee?

If you have received a damaged or defective product, you can refund it to get a replacement within 30 days of delivery at no extra cost.
 This policy is applicable to Tamil Book store .


What is the 30 Day Exchange Policy?

If you are not completely satisfied with the Books item you have received or it does not fit right,
you can refund it within 30 days of delivery for an exchange. This is valid for Tamil Book store  only.

In case of damaged or defective Books items, you can initiate a refund for a replacement under the 30 Day Replacement Guarantee.

Please contact us with your exchange request within 30 days from the date of delivery.
The original item will be recalled and an exchange will be shipped to you.

The product should be refunded in its actual condition at the time of delivery. Please ensure that books or damaged.
Branded packaging should be refunded in an undamaged condition with the product.

What are the conditions for initiating a refund?

Damages due to misuse of product are not covered under the policy. Products with tampered or missing serial numbers are likewise ineligible.

'Damage' or 'defect' is as defined under the manufacturer’s warranty. Please refund the item in the
 actual condition you received it with all its original packaging and accessories.

Replacement can be for the entire product or part(s) of the product subject to availability of the same.

From the cancellation of the product the amount will be refunded within seven days through NEFT.

How do I refund an item purchased on Tamil Book Store.in?

To refund an item purchased on Tamil Book Store.com, please refer to the corresponding refund policy of the Tamil Book Store.
You can then contact us for initiating the refund.

Tamil Book Store has declined my refund request. What can I do?

In case the Tamil Book Store declines a refund and you are not convinced with the reason, you can write to us
 to at tbmsiva@gmail.com to resolve the issue. You can file a dispute 45 days from the date of delivery.

Tamil Book Store mediates Tamil Book Store -buyer disputes on a case-by-case basis.  

Tamil Book Store Buyer Protection Program covers such buyers who are unable to successfully resolve their dispute
 with the Tamil Book Store, or are not satisfied with the resolution provided by the Tamil Book Store.